Area of Application

These Terms and Conditions apply to all purchases made through the Motopa online store. By placing an order with Motopa, customers agree to accept these terms and conditions.

For the purpose of these terms, a customer may be an individual purchasing products for personal use or a business purchasing products for commercial purposes.

Contract Formation

All products displayed on the Motopa website are available for purchase subject to stock availability.

By completing the checkout process and clicking the order confirmation button, the customer agrees to enter into a legally binding purchase agreement with Motopa.

Order details will be stored by Motopa and a confirmation email containing the order information will be sent to the customer after the purchase has been completed.

Delivery

Once full payment has been received, Motopa will arrange delivery using the selected shipping service.

Estimated delivery times are provided during checkout. While we aim to deliver within the stated timeframe, delivery times may vary depending on the courier service and external circumstances.

Orders placed before the daily cut-off time may be processed and dispatched on the same working day.

Return Shipping Costs

Customers have the right to request a return in accordance with applicable consumer protection regulations.

If an item is incorrect, damaged, or faulty, Motopa will cover the return process after inspection.

For other returns, the customer is responsible for return shipping costs.

Prices and Payment Terms

All prices displayed on the Motopa website are final prices unless otherwise stated.

Additional delivery charges may apply depending on the shipping method and destination.

We accept the following payment methods:

• Credit Card (Visa / Mastercard)
• Debit Card
• PayPal

Motopa does not store customer payment details and does not share financial information with third parties.

Shipping Terms and Risk

Motopa will make every effort to deliver products to the address provided by the customer.

Delivery times are estimates and are not guaranteed.

If a delivery cannot be completed due to incorrect customer information or failed delivery attempts, additional delivery charges may apply.

Ownership of Goods

All products remain the property of Motopa until full payment has been received.

Liability

Customers are responsible for ensuring that purchased parts are suitable for their motorcycle and are installed correctly.

Motopa recommends that all motorcycle parts are fitted by a qualified mechanic where required.

Motopa will ensure products meet quality standards but cannot accept responsibility for incorrect installation or misuse of products.

Warranty

All products are supplied according to the manufacturer’s specifications.

Warranty coverage, where applicable, will follow the manufacturer’s warranty terms.

Returns Policy

If an incorrect item is received or a product arrives faulty, customers must contact Motopa within 48 hours of delivery.

After reviewing the issue, Motopa will provide instructions for returning the product.

Returned items must be:

• Unused
• In original condition
• Returned with original packaging where applicable

Returns may be accepted within 14 days of purchase unless otherwise stated.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refund Policy

Approved refunds will be processed using the original payment method.

Refunds will be issued after the returned product has been received and inspected.

Processing times may vary depending on the payment provider.

Customer Information & Privacy

Customer information collected through the Motopa website is used only for processing orders, providing customer support, and improving our services.

Customer details will not be sold or shared with unauthorised third parties.

For more information, please review our Privacy Policy.

Acceptance of Terms

By purchasing products from the Motopa online store, customers confirm that they have read, understood, and agreed to these Terms and Conditions.

Motopa reserves the right to update these terms at any time. Changes will become effective once published on this website.